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Help > Payment

Why do I have to pay late fees?

If you leave your membership expired for more than 2 months, you will have to pay late fees of $40 USD on top of your membership. Late fees encourage members to renew on time and cover additional administrative work involved in late renewals. The late fee will extend your membership by one year after the payment date where as the regular membership renewal extends your membership by one year after the current expiry date.

How can I set up an automatic renewal?

Next time that you renew your membership, choose “Automatic renewal with Paypal”. This will enable a recurring payment every year on your expiry date. Make sure that your Paypal account has funds.

Which payment methods can I use to renew?

You can pay with a credit card, bank transfer, or PayPal.

How do I access the IKO Online Shop?

The member deals are only available to Plus and Premium memberships. You can access them by going to your account homepage and clicking on the “Deals” section, you will only be able to view the member deals that are available to you.

PayPal error message: unable to ship to the country you want

PayPal usually displays this error when the address for an account doesn’t match with the delivery address in your order. If this is the case, don’t use our link or you will get the same error. To complete your payment, access your PayPal account at www.paypal.com directly and send the payment to sales@ikointl.com. Make sure to indicate the reference of your order in the comment box on PayPal. We can ship orders to any country.

Contact IKO
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Our office team is available from 12:00 p.m to 5:00 p.m and 6:00 p.m to 8:30 p.m UTC/GMT.
+1(809) 5719530
   
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Not found your answer from the FAQs?
We experience high volume requests, however we will do our best to answer as soon as possible.
   

 

Contact IKO
Call us
Our office team is available from 12:00 p.m to 5:00 p.m and 6:00 p.m to 8:30 p.m UTC/GMT.
+1(809) 5719530
   
Email us
Not found your answer from the FAQs?
We experience high volume requests, however we will do our best to answer as soon as possible.
   

 

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