Help > Profile Member

What happens if I renew after 12 months of being expired?

If you leave your membership expired for more than 12 months, you will have to pass an online exam corresponding to your certification level with a score higher than 70% to be able to renew. Late fees will apply on top of the membership renewal.

When does my membership expire?

Log in to your account on the IKO website to find your expiry date on the homepage of your profile. Renew before your expiry date to avoid losing your licence to teach and all the benefits of being an IKO Assistant/Instructor.

Why don't I see my name listed on the IKO Members list?

This could mean your IKO Membership has expired or some information is missing from your Instructor account.

To renew your IKO Instructor Membership, log into your account and select "Renew / Upgrade".

Where can I see my ID?

You can see your IKO ID:

  • On your vCard
  • On the homepage of your account on the IKO website
  • Below your name next to your profile picture on your account page on the website
Why am I denied access to some areas on the IKO Website?

Some web pages and information are specifically accessible to some members or schools after login.

 

To learn more about membership and school plans, click below to read the information that corresponds to your needs:

Why is my account not showing the correct level/qualification?

Certification is an automatic process yet it might take a few days until the IKO receives the results of your training, which are necessary to validate your new qualification.  You should receive a confirmation message in "My Message" section located in your account within a few days.In case a course or eCourse is still missing after a week, please send a message using the help topic "You Are a Member".

How do I renew my membership?

At the end of your membership period, log into your account and click "Renew / Upgrade" then pay your annual membership fee.

If I lost My IKO Member Card, can the IKO send me a replacement?

The IKO no longer works with the physical members cards. If you lost your old IKO Member Card then you can always access your vCard on the IKO App.If your Instructor didn’t certify you online, and thus you don’t have a vCard, please contact us by sending a message to ‘You Are a Member’ via the website.

Can I change the email address associated with my account?

Yes. You can change your email by following these 4 easy steps.

1. Log into your account.
2. Go to the tab called “Profile.”
3. Click “Edit” to change your email address.
4. Save
 
See how to.
How can I change my password?

To reset your password, click here. Then, simply follow the instructions.  If resetting your password does not work, write us at [email protected] or call us at 1 (809) 571 9530.

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+1(809) 5719530
   
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