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Help< > Complaints Procedure

Will I receive a plastic card with my credentials on, or will it be 100% digital?

Your IKO membership is proof of your enrolment in the insurance plan. You will not receive a separate insurance card or digital certificate.

Complaints Procedure

Do not hesitate to contact us for any complaints or comments you may have. All cases are treated and kept anonymous.

Complete the following form: Quality Feedback Form

 

Contact IKO
Call us
Our office team is available from 12:00 p.m to 5:00 p.m and 6:00 p.m to 8:30 p.m UTC/GMT.
+1(809) 5719530
   
Email us
Not found your answer from the FAQs?
We experience high volume requests, however we will do our best to answer as soon as possible.
   

 

Contact IKO
Call us
Our office team is available from 12:00 p.m to 5:00 p.m and 6:00 p.m to 8:30 p.m UTC/GMT.
+1(809) 5719530
   
Email us
Not found your answer from the FAQs?
We experience high volume requests, however we will do our best to answer as soon as possible.
   

 

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